Terms and Conditions

Terms and Conditions

Article I

Introductory provisions

  1. Service means the sale and delivery of a tangible or intangible (electronic) product (hereinafter in the relevant form also referred to as “Product”) or the provision of an electronic service offered by the Provider on the Internet portal (hereinafter also referred to as “Service”, plural “Services”, and “Portal”).
  2. The use of the Service means the implementation of the process by the User in the user environment of the Portal, from the selection of the type of service to the achievement of the desired result, in the manner specified by the Provider and resulting from the user environment.
  3. It is only possible to use the Services on the Portal under the terms and conditions set out in these Terms and Conditions, otherwise it is an unauthorised use of the Portal.
  4. By using the Portal Service, the User agrees to these General Terms and Conditions and undertakes to comply with them (hereinafter referred to as the “Terms and Conditions”).
  5. The subject of the Services provided on the Portal and these Terms and Conditions does not include the provision of services for which a special permit/authorization (license) is required under applicable law, which the Provider does not have for legal services, consultation or advice.
  6. Interpretation and meaning of certain other terms
    • „”Provider” means the operator of the Agenda.SK portal and the supplier of the Products and other Services offered therein;
      Provider means the company
      pArch s.r.o. (RUDY3 Group)
      Headquarters: Lackova 1, 84104 Bratislava
      IČO: 36 667 013
      DIČ: 2022232685
      IČ DPH: SK 2022232685
      obch. reg. Okres. súdu Bratislava I, odd. Sro, vl. č. 42010/B
      with the following contact details:
      Tel: +421903444708
    • “User” means a natural person who personally uses the Service on the Portal and thereby agrees to these Terms and Conditions; the User may also be a legal entity on behalf of which/for which the natural person uses the Service on the Portal, provided that the natural person is entitled to use the Service and accept the Terms and Conditions on behalf of the legal entity;
    • “Affected Party” or “Affected Company” means the business or entity affected by the Service (e.g. the company affected by the changes provided by the selected Service) Unless the Affected Party is the User, the User is responsible for the actions performed by the User for/on behalf of the Affected Party. In this case, the User declares that he/she is authorised to act on behalf of/on behalf of the affected entity.
      subject to use the Services on the Portal, and shall be liable for the falsity of this declaration to the Operator as well as to the data subject.
    • “Consumption of the Service” means receipt of the Products or use of the Service for the stated purpose; Consumption of the Service shall extinguish the right to a refund as long as the Service has been provided properly and without defects and as long as the mandatory provisions of the law do not imply otherwise.
    • “Portal User Environment” or just “User Environment” means the environment with graphical, textual and interactive elements (such as buttons, text entry space, etc.) in the web browser as it appears on the screen or other display device of a computer or other similar device capable of displaying web pages (e.g. laptop, mobile phone, etc.);
    • “Program” or “Application” means a computer program providing the functionality of the Portal’s user environment and the provision of the Service;
    • “Contract” means the contract for the use of the Service concluded between the User and the Provider under the terms and conditions set out in these General Terms and Conditions;
    • “Parties” means the Provider and the User;

Article II

Terms of provision of the Product or Service

  1. The Product or Service is provided for a fee, unless otherwise agreed by the parties.
  2. The Product or Service may only be used in the manner for which it is intended. If the Products and/or Services provided are protected by copyright or intellectual property law, the purchaser acquires a limited right to use the Product or Service for its own use. The transfer of authorisation (licence) or sub-licence (sub-licence) is only possible with the consent of the Provider; in the case of acquisition of a tangible Product, the acquirer (User) is always entitled to transfer it to another person, provided that the intellectual property rights are respected.

Article III


  1. The User is obliged to pay for the provision of the Product or for the use of the Service in the amount specified for the given item in the user environment of the Portal, possibly reduced by the discount (bonus) provided, unless the parties agree otherwise. If provided for by law, the remuneration shall be increased by the applicable value added tax (VAT). Unless expressly stated otherwise, the amounts of remuneration on the Portal already include VAT.
  2. The Provider reserves the right to change the amount of payment for Products and Services. However, a change in the amount of remuneration pursuant to the preceding sentence shall not apply to remuneration for a Product or Service already delivered.
  3. The entity obliged to pay the consideration is the User, unless the Service is paid by the entity concerned with his consent.

Article IV

Guarantee and refund

  1. The User is entitled to withdraw from the Contract and to a refund within the time limit provided for by the applicable legislation.
  2. The standard warranty period (24 months) applies to the tangible Products provided.
  3. Claims under points 1 and 2 can be made by the User in writing (to the Provider’s address mentioned above) or electronically (via the Provider’s email).
  4. Other conditions for the exercise of claims under paragraphs 1 and 2 shall be governed by applicable law (in particular the Civil Code).

Article V

Other provisions

The User acknowledges and agrees that the Provider shall not be liable for any damage caused to the subject by the use of the Product or the use of the Service or in connection with the use of the Service, unless mandatory provisions of law provide otherwise in a particular case.

Article VI

Conclusion of the Contract

  1. This contract is deemed to be concluded by the purchase of the Product or the use of another Service and the User’s acceptance of the General Terms and Conditions of Sale and Complaints in the appropriate manner specified by the User Portal, in particular by ticking the “I agree to the General Terms and Conditions of Sale and Complaints” box on the relevant web page of the Portal; at this moment, the Provider is deemed to be the bound party to the contract in the given contractual case.
  2. The relations, rights and obligations of the Parties not regulated by this Agreement shall be governed by the provisions of generally binding legal regulations in force in the Slovak Republic.
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